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Jersey, Channel Islands

Tyler Jemson.

IT Engineer / Automation & infrastructure

Infrastructure &
PowerShell automation.

I manage IT infrastructure and build tools for application deployment and account provisioning. These are projects from my work and home lab.

PowerShell · Microsoft Intune · InfrastructureSelected work

01 Selected work

Projects

Deployment tools, infrastructure
and IT automation.

Featured project / 01

Public repository · Interactive demo
AppUpdater interface showing the packaging dashboard and sample application fleet
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AppUpdater / Interactive demoSample data

Deployment tooling

AppUpdater

Intune application packaging.

Creates Intune packages, detection scripts and update tasks from Windows installers.

  • PowerShell
  • Intune
  • WebView2
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Choose a sample installer and run through a package build.

Package + scriptsGenerated in one workflow
Cloud optionalLocal or connected deployments
Source availableExplore the implementation on GitHub
More projectsTools & infrastructure / 02—04

02 Background

About

IT engineering in Jersey.

I'm an IT Engineer working with infrastructure, endpoint management and automation.

I have four years of experience in managed services, from frontline support to engineering at C5 Alliance.

My projects include deployment tools, a shared PowerShell reference and a home lab for testing.

View experience

How I work

01

Troubleshooting

Identify the cause and check the requirements before making changes.

02

Automation

Write tools and scripts for recurring tasks.

03

Testing

Test deployments in the lab against production settings.

03 Employment

Experience

Service desk support and infrastructure engineering.

February 2026 – PresentCurrentIT EngineerC5 Alliance — Jersey

Promoted into an engineering role, taking on greater responsibility for infrastructure work and complex project delivery across client environments.

  • Built and self-hosted a PowerShell Knowledge Base (ps.lyvvy.xyz) — readily available for the team as a reference for development and script storage
  • Developed a purpose-built NetDocuments update deployment tool using PowerShell and Task Scheduler, eliminating manual admin intervention and shared local admin credentials
  • Expanded home lab to a multi-server environment with Intune-connected test machines mirroring work baselines for safe deployment development
  • Achieved MD-102, HPE ProLiant Foundation, and Sophos Firewall Certified Engineer v22.0 certifications
March 2023 – February 2026Senior Service Desk AnalystC5 Alliance — Jersey

Joined supporting public sector clients. Within less than a year, promoted from junior to senior — reflecting contribution and breadth of responsibility taken on.

  • Streamlined ticket triage processes to reduce response times across the service desk
  • Mentored junior colleagues to build team capability and technical confidence
  • Earned Microsoft AZ-900 certification
  • Supported on-premises, hybrid, and cloud environments for public sector clients
May 2022 – February 2023Service Desk AnalystCivica — Public Sector

Supported on-premises clients including police departments and transport divisions. Built a strong technical foundation and introduced PowerShell automation.

  • Introduced PowerShell automation for account creation with departmentalised group assignments — adopted company-wide
  • Automated the full starter process: form submission, XML storage, scripted account creation with departmental groups, and a check-out review process before activation
  • Supported critical public sector infrastructure including police and transport systems
Earlier roles & full CV

04 Qualifications

Certifications

Microsoft 365 Certified: Endpoint Administrator Associate badge

Endpoint Administrator

Microsoft · MD-102
2026
Microsoft Certified: Azure Fundamentals badge

Azure Fundamentals

Microsoft · AZ-900
2024
HPE ProLiant Foundation badge

ProLiant Foundation

HPE
2026
Sophos Firewall Engineer badge

Firewall Engineer · v22.0

Sophos · ET80
2026
Sophos Firewall Architect badge

Firewall Architect · v21.5

Sophos · AT80
2026

Lab work

I use my home lab to practise endpoint management, firewall configuration and server administration.

View home lab

05 Email & links

Transmission

Get in touch.

Email me about work, projects or opportunities.

AppUpdater

Interactive demo · Simulated data · No real deployments