I build practical automation, streamline IT operations, and solve the problems that keep enterprise environments running. Over four years in managed services — from frontline support through to infrastructure engineering.
I'm an IT Engineer based in Jersey with a Level 3 qualification in Software Engineering and over four years of hands-on experience across managed services. I've supported public sector clients at Civica and progressed from a junior role to senior and now into engineering at C5 Alliance, where I work on infrastructure projects and build practical tooling.
My day-to-day involves Intune endpoint management, PowerShell automation, and working across on-premises, hybrid, and cloud environments. I noticed early on that people were either shouting across the office for scripts or using company data with AI tools to get answers — so I built a self-hosted PowerShell Knowledge Base↗ that's readily available for my team.
Outside of work I run a multi-server home lab with Proxmox virtualisation, Intune-connected test machines, Grafana monitoring, and a Sophos firewall — an environment I use to develop and test deployments before they go live.
Promoted from junior to senior level in under a year at C5 Alliance, reflecting consistent performance, growing responsibility, and a track record of contribution.
Streamlined ticket triage processes, built internal knowledge resources readily available for the team, and developed deployment tooling that eliminated manual admin intervention.
Experienced across multi-client MSP environments, public sector infrastructure, and on-premises/hybrid/cloud deployments.
Practical engineering work — automation, deployment tooling, knowledge resources, and infrastructure. Every one shipped into real use; click any card for the full case study.
I'm always open to discussing new opportunities, interesting technical challenges, or ways I can add value to your team. Reach out — I'll get back to you promptly.